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Inpatient Mental Health Visitation Guidelines

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April 1, 2020

Bakersfield Behavioral Healthcare Hospital has been monitoring the daily events surrounding the COVID-19 virus and complying with guidance from the CDC and our state and local public health departments. While we maintain our commitment to high quality and compassionate care, we are keenly aware that we must protect and maintain a safe treatment environment for our patients, family members, and staff. We are here to support and protect each other. As such, we have decided to transition from in person visitation to video visitation effective as of April 4 2020.

We understand the importance of having family and friends support our patients during their stay. For this reason, we have made accommodations to provide alternative video visitation.

Visiting hours will remain the same:

  • Minors– 6:00pm -7:00pm daily
  • Adults- 7:15 pm to 8:15pm daily

In order to accommodate all of our patients, we are having visitation blocks consisting of 15 minutes each. Our video visits will be provided through a program called, Zoom. Visitors will need to call BBHH’s main phone number, 661-398-1800 and schedule their visitation. Visitors will receive an informational email with instructions on how to access Zoom and the visitation guidelines.

We appreciate your flexibility and patience during this transition, and look forward to continuing to support you, our patients and our community.

Jeff Chinn
Interim CEO, Bakersfield Behavioral Healthcare Hospital